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Online Ordering

  • The first step in placing your order is to select the products you want to purchase. You can select six pack cases of our available wines.
  • Enter the number of  six packs in the quantity field. To remove wine from your order, you can set the quantity back to zero, or delete.
  • Your total order needs to be a minimum of 6 bottles. The minimum freight charge is one case – $10.00.
  • All prices are Australian Dollars and include all taxes.

Deliveries

  • Our wine is carefully delivered to your nominated address within seven to ten days via courier or Australia Post.
  • Although payment is being taken now to secure your order – the wine will be sent via Australia Post in the last week of July to ensure delivery for our release date of August 1.

Refunds and Returns

  • If you aren’t completely satisfied please contact us and will we do our best to resolve the situation.
  • In the event your purchase is damaged, faulty or breaches a consumer guarantee we will cheerfully refund your money or exchange the product (upon presentation of your proof of purchase and return of product). If your purchase incurred a delivery fee, then we will cover the cost of delivery for the return.
  • Incorrect address details will be subject to freight costs at the customer’s expense.

Website Security

  • This website is secured with a 128/256 Bit SSL Certificate.
  • All orders are processed by the eWay payment gateway. Chatto does not store your credit card details.

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