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- The first step in placing your order is to select the products you want to purchase. You can select six pack cases of our available wines.
- Enter the number of six packs in the quantity field. To remove wine from your order, you can set the quantity back to zero, or delete.
- Your total order needs to be a minimum of 6 bottles. The minimum freight charge is one case – $10.00.
- All prices are Australian Dollars and include all taxes.
- Our wine is carefully delivered to your nominated address within ten to fourteen days via courier or Australia Post.
Refunds and Returns
- If you aren’t completely satisfied please contact us and we will do our best to resolve the situation.
- In the event your purchase is damaged, faulty or breaches a consumer guarantee we will cheerfully refund your money or exchange the product (upon presentation of your proof of purchase and return of product). If your purchase incurred a delivery fee, then we will cover the cost of delivery for the return.
- Incorrect address details will be subject to freight costs at the customer’s expense.
- This website is secured with a 128/256 Bit SSL Certificate.
- All orders are processed by the eWay payment gateway. Chatto does not store your credit card details.
- Your privacy is important to us. Please view our full privacy statement.